About Star-Audio

Better hearing should fit into your life.

We combine expert hearing care, trusted Phonak technology and intelligent digital support so people can take care of their hearing with more freedom and confidence.

Star-Audio hearing-care expert
Star-Audio customer support team

Zurich

Swiss company and certified Phonak partner

Our story

Three perspectives, one shared ambition.

Star-Audio grew from the conviction that access to better hearing could be simpler, more transparent and more human.

  1. 2024

    A problem worth solving

    Swiss entrepreneurs Damien Latini and Richard Pillonel set out to rethink a market shaped by high prices and long, complex processes.

  2. THE TEAM

    Hearing care meets technology

    Loan Ventura joined the project with expertise in artificial intelligence and digitalisation, complementing Richard’s hearing-care experience and Damien’s entrepreneurial perspective.

  3. TODAY

    A connected model of care

    The result is a home-first service with precise remote adjustments, expert guidance and support designed to continue throughout the life of the hearing aids.

Who we are

Hearing care, rethought in Switzerland.

Star-Audio S.A. is a Swiss hearing-care company created to make high-end hearing solutions accessible to more people, without compromising on quality, reliability or personal care.

We combine experienced hearing-care professionals, advanced Phonak devices and digital tools to make the journey clearer, faster and easier to follow from home.

What guides us

Technology is valuable when it makes care more human.

Our mission is to make high-end hearing aids accessible to more people and provide quality support throughout the life of every device.

01

Audiology expertise

Our service is shaped by experienced Swiss hearing-care professionals and practical fitting knowledge.

02

Useful innovation

We build technology around real hearing needs, from online testing to intelligent, on-demand fitting support.

03

Long-term care

Support does not end at checkout. Our team and digital service stay available throughout the customer journey.

What we do

A simpler way to move from questions to better hearing.

Star-Audio brings the essential parts of hearing care into one connected experience.

  1. Understand

    Learn about your hearing

    Begin with an online hearing test or an existing audiogram and get clear guidance on the next step.

  2. Choose

    Find the right device

    Choose from selected high-performance Phonak hearing aids, prepared around your hearing profile and preferences.

  3. Live

    Adjust with confidence

    Receive fitting and support at home through StarAI and the Star-Audio team, without waiting weeks for an appointment.

Let’s talk.

Have a question about Star-Audio or our services? Get in touch with our team.

Contact us

Our promise

Professional hearing care, on your terms.

Wherever you are in your hearing journey, we are here to help you take the next step with clarity and confidence.

Start your free trial